Terms & Conditions

What these terms cover

These terms concern the public website only. Reading a page or using a contact link does not, by itself, create a clinician–patient relationship or confirm an appointment. Care, consent and payment arrangements are handled separately by the clinic and the relevant healthcare professional.

Health information is general

Descriptions of symptoms, services and care pathways on this website are for general information. They cannot assess your individual circumstances, diagnose a condition or replace a consultation with a qualified professional. A clinician may recommend a different assessment or course of care after speaking with you.

These terms do not limit any professional duty owed by a healthcare practitioner or any right you have under applicable law.

Do not use this website for urgent care

The website and its enquiry forms are not monitored as an emergency service. If you think you need urgent medical attention, contact local emergency services or go to an appropriate emergency facility. Do not wait for a response to a website enquiry.

Enquiries and appointments

“Book” buttons on this website lead to the contact page; they do not complete a booking. Submitting a website form sends an enquiry to the clinic for follow-up. An appointment is arranged only when the clinic confirms it through a direct contact channel.

You can also use the phone, email or WhatsApp options on the contact page. Please do not enter urgent concerns, detailed medical histories or medical records into a website enquiry.

Service and practitioner information

Service descriptions and practitioner profiles help you explore possible care. Availability, suitability, appointment times and any fees should be confirmed directly with the clinic. No result or outcome is promised by the information on this website.

The National Medical Commission also publishes guidance on ethical advertising and public communication for medical institutions and practitioners. The clinic should review its public claims against that guidance before approving these terms.

Links to other services

Links to WhatsApp, maps, social media and other websites take you to services outside this website. Their own terms and privacy practices apply when you use them.

Privacy and clinical confidentiality

See the website privacy notice for how the current site and its contact links work. The National Medical Commission’s Code of Medical Ethics addresses the confidentiality of information entrusted to a physician. These website terms do not replace clinical consent or the clinic’s procedures for patient records.

Using this website

Please use the website lawfully and do not attempt to disrupt its operation or misuse its forms or content. Website text, images and branding are provided to help visitors learn about The Birthwave; please seek permission before reusing them for another purpose. The site may be updated as its services and information change.